Head over to "My Account" and under the tab marked profile, you should see a couple of boxes where you can customise how you receive promotions. We always recommend that you check out what promotions we have on offer in order to get hold of some tasty deals!
The fastest way to get a new password is to click on the “Forgot your password?” link on the login page. We will then send you a link where you can enter a new password. If this doesn't solve it, contact our customer support via live chat by clicking the chat bubble in the bottom right hand corner of your screen.
Due to the constraints of our license Casino Calzone do not open accounts living in or operating from the following countries: Afghanistan, Belgium, Cyprus, Denmark, Estonia, Ethiopia, France, Hong Kong, Iran, Iraq, Ireland, Italy, Jordan, Kuwait, Nigeria, Pakistan, Singapore, Spain, Syria, Turkey, United States of America and Yemen.
If you did not receive an activation code within 5 minutes of requesting one, please ensure you have entered the correct mobile number and try resending it again, if you still are having problems contact our customer support team.
Creating an account couldn’t be easier. Simply click the button marked “Sign Up” and fill in the required fields, once that’s done we’ll send you a verification code and that’s all there is to it. You’re on your way to start cooking up some good times!
Casino Calzone has been built with security and personal details as the number one priority. All payments, KYC information and personal information is protected using the highest standard of data encryption to ensure that your details are safe and sound.
Every deposit made is logged in our database so if the deposit was successful we’ll make sure it reaches you! A couple things to check before you contact support though would be to check wether the deposit was successful and wether the amount was deducted from your card/e-wallet.
To make a deposit into your Casino Calzone account first you need to log in, select the deposit button at the top right corner of the page. From here you can select your desired payment method, amount and submit the relevant payment details.
The Holy Calzone Wheel allows you to spin for freespins and cash prizes. In order to spin on the Holy Calzone, you will need to earn Cals Cash. You will earn Cals Cash by playing on slot games at Casino Calzone. Bonus winnings and deposit bonuses will also contribute towards your Cals Cash balance. In order to purchase spins on the wheel you will need to spend your Cals Cash currency. When you purchase a wheel ticket the respective cost in Cals Cash will be deducted from your Cals Cash balance.
All Freespins prizes won from the Holy Calzone wheels have a wagering requirement of X35 the winning from the freespins. Should you win a Cals Jackpot, you will receive the Jackpot award instantly in your account. There is also no wagering requirements on the Jackpot winnings within the Holy Calzone Winnings.
In the event of a malfunction of the wheel, please contact support.
Different bonuses may have different requirements. But as a rule, all free spins have a wagering requirement of 35x unless otherwise stated in the bonus terms. You can read more about our bonus terms by clicking clicking here.
The majority of free spins are activated automatically or via a bonus code, to activate free spins generated by bonus code simply head over to the bonuses section under my account and input the given bonus code.
Wagering is the amount of times a bonus has to be played in order to be able to make a withdrawal. Most bonuses in Casino Calzone have a wagering requirement of 45x bonus. Please note that it is 45x bonus ONLY, not bonus + deposit.
Don’t worry, you won't lose your money or any winnings if your connection to our server is lost mid game. If there is then an error during the game, then please restart the game that you were playing and you will be able to continue from where you left off.
To be able to play at Casino Calzone, you need to make sure you have Java installed. You can download Java here. Please also make sure you have the latest version of Flash installed. You can download Flash here
Every spin you make is stored in a database so if something goes wrong you will still receive your payout. Please contact our support team at email@example.com if you feel there has been some error during your game play. We will attend to the problem immediately and fix it. Please make sure you have the following information ready to make it easier to detect the problem and fix it:
Under certain circumstances we may require verification of identity and/or address in order for us to comply with the statutory requirements of our license. For more assistance please contact firstname.lastname@example.org
Under certain circumstances we may require verification of identity and/or address in order for us to comply with the statutory requirements. The following describes the acceptable documentation: - Passport or national identity card - Driving License together with one of the following: a copy of a recent utility bill (e.g. gas, telephone), bank/credit card statement or household insurance certificate.
Please send the documents to email@example.com, and our security department will verify your account.
From the moment you log in, all communication between your web browser and Casino Calzone is protected using industry-standard encryption technology. This ensures that all your personal data and activity on our site are kept private.
Please note that CasinoCalzone.com cannot delete your account due to security and statistical reasons. If you would like us to close your account permanently, please send an email to firstname.lastname@example.org and also give a brief explanation to why you want to close your account permanently.
We offer a wide range of personal limits: deposit limits, loss limits, wagering limits. This can all be set up in the Limits section of my account you will also find options such as self-exclusion or cooling-off periods.
Casino Calzone gives you the option to close your account for a specified period. The minimum time period for a temporary block is 24 hours. In order to do this go to my account and select the limits page.
This website is operated by MT SecureTrade Limited, a company incorporated under the laws of Malta with registration number C56545 and registered address at GB Buildings, Penthouse, Watar Street, Ta’ Xbiex XBX 1301, Malta. MT SecureTrade Limited is licensed and regulated by the Malta Gaming Authority under the licences: MGA/CL1/954/2014 (issued on 19 May 2014), MGA/CL1/955/2014 (issued on 19 May 2014), MGA/CL2/1122/2015 (issued on 30 March 2016) and MGA/CL3/1134/2015 (issued on 30 March 2016). MT SecureTrade is also licensed and regulated by the UK Gambling Commission under the licence: 039575-R-319439-002 (issued on 13 August 2015).
Gambling can be addictive. Play responsibly.
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